You will need to change this; please check your phone's manual for instructions. Try loading a webpage to make sure. WhatsApp should be able to save your downloaded files now. Details Double check and even triple check that your phone has an active internet connection with a strong signal. This would be a good time to back up your WhatsApp data. WhatsApp will still open - and your chats will still be there - but your media photos, videos, audio will be gone. If you could not save any files to it, your SD card may be corrupted. One way to do this is to plug the SD card into a computer with an SD card reader, and copy the files over.
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